TERMS AND CONDITIONS FOR CLIENTS

This document governs the use of the platform ("Marketplace") owned by Nickname Media SL, domiciled at C/ Alcalá 4 - Planta 1, Puerta I, 28014 Madrid, with Tax ID (CIF) B22946792, by clients (brands or agencies) that engage the services of content creators, except for section 10.1, which is addressed to Creators.

By registering on or using the Marketplace, the client fully accepts these terms.

Client / Brand / Agency: A company or professional that hires creators through the Marketplace.

Creator: A natural or legal person who generates advertising or promotional content.

Platform: The digital environment owned by Nickname Media SL.

Campaign: A collaboration between a brand and a creator managed through the Marketplace.

The client must register in order to access the hiring features.

The company may deny or cancel access in the event of misuse or breach.

The client is responsible for maintaining the confidentiality of its credentials.

• Hiring creators directly outside the Marketplace is prohibited.
• Campaigns must comply with the established advertising, legal and ethical policies.
• The client undertakes to provide truthful information, clear instructions and materials free of third-party rights.
• The company may review or remove campaigns that breach the internal rules or the legislation in force.

• The rights to the content generated by the creators shall be assigned to the client for the period, use and scope agreed in each campaign, in accordance with the assignment authorized by the creator.
• The client may not modify, resell or reuse the content outside the agreed terms.
• The Creator grants the Company a non-exclusive, free-of-charge and royalty-free license for the organic use of the content generated, for a period of twelve (12) months from the date of publication of the content.
• This license authorizes its reproduction, publication and communication to the public on the Company's own channels (including, among others, social networks, website and digital media).

• The company shall receive a commission of 20% on the total amount agreed with the creator.
• Payments shall be made through the Marketplace and in accordance with the established deadlines.
• Payments to the creator shall be conditional upon confirmation of payment by the client.
• Creators shall issue an invoice in order to receive payment for each collaboration in accordance with the established deadlines.

• The client is solely responsible for the regulatory compliance of the campaigns (advertising, competition, GDPR, image rights, etc.).
• The company shall not be liable for the commercial results derived from the contracted content.

• The client may not contact, hire or negotiate with creators outside the Marketplace without express authorization.
• Non-compliance may result in the suspension or deletion of the account and possible legal action.

9.1 Acceptance of Policies and Operating Rules

Users who create campaigns with creators agree to comply with the internal policies, campaign guidelines and quality standards established by Nickname Media SL, as well as with all applicable regulations on intellectual property, image rights, advertising and data protection.

9.2 Responsibilities of the Campaign-Creating User

• To provide truthful, clear and sufficient information on objectives, messages, products or services.
• To guarantee that the materials do not infringe third-party rights and do not contain misleading, discriminatory or unlawful messages, or messages contrary to advertising ethics.
• To comply with the deadlines, guidelines and operating conditions set by the platform.
• Not to use the services for fraudulent purposes or hire creators outside the platform.

9.3 Legal and Regulatory Compliance

Brands guarantee compliance with all applicable laws: the Spanish Intellectual Property Law (Ley de Propiedad Intelectual), the Spanish General Advertising Law (Ley General de Publicidad) and the Spanish Unfair Competition Law (Ley de Competencia Desleal), the GDPR and privacy regulations.

9.4 Rights to the Content

The content generated by the creators is subject to the conditions for the assignment of rights set out in these Terms and Conditions and campaign policies.

9.5 Exclusivity and No Direct Contact

Creators linked to campaigns are exclusive to Nickname Media SL. Brands undertake not to contact or hire creators directly without express authorization.

9.6 Power of Supervision and Sanction

The Platform reserves the right to review, suspend or remove any campaign that contravenes the internal policies, legal rules or these Terms and Conditions.

9.7 Code of Conduct on the Use of Influencers

Both parties agree to comply with the Code of Conduct approved by AUTOCONTROL and the Spanish Advertisers Association (AEA), in force since 1 October 2025.

In pay-per-sale campaigns, the Creator's remuneration is not a fixed fee per piece of content, but a commission on the sales attributed to the Creator in the Brand's store. The specific conditions of each campaign (commission amount or percentage, attribution window and dates) are set by the Brand when creating the campaign and are visible in the campaign itself.

Section 10.1 sets out the conditions applicable to the Creator who participates in a pay-per-sale campaign and forms part of the conditions that the Creator accepts when applying to this type of campaign; the remainder of this document governs the relationship with the Client.

10.1 For creators

• The remuneration consists exclusively of a commission for each attributed and confirmed sale, in accordance with what the Brand has published in the campaign. There is no fixed remuneration or guaranteed minimum.
• Attribution occurs only through the tracking link provided by Nickname. Without a valid click on that link there is no attribution, even if the sale has taken place.
• Each sale remains pending for fourteen (14) days from when it is recorded. During that period, the commission may be canceled or reduced due to the return or cancellation of the order. Once that period has elapsed, the commission is confirmed and final.
• Payment is collected through Nickname's usual invoicing mechanism and is subject to the service fee: the Creator receives eighty percent (80 %) of the commission paid by the Brand. Completion of the collaboration is a requirement.
• Self-purchases, the use of unauthorized coupons, unsolicited mass distribution of the link and any manipulation of the tracking are prohibited. Non-compliance entails the cancellation of the commissions concerned and may lead to exclusion from the campaign or from the platform.
• The attribution window and the end date are set by the Brand and are visible in the campaign. Clicks after the end date do not generate attribution. Attribution continues after the collaboration has been completed, provided that the click occurs before the end date and the order is placed within the window.
• Nickname determines attribution in accordance with its own tracking records and resolves any dispute on the basis of those records. Nickname is not liable for the availability of the Brand's store or for any returns made in it.

10.2 For brands

• The Brand pays a commission for each sale attributed to the Creator, set when the campaign is created as a percentage of the order amount or as a fixed amount per order.
• Attribution is determined on a last-click basis within the configured window. Nickname's tracking records (pixel and API) are the only source for determining it. The Brand installs and keeps the tracking operational on its order confirmation page and does not manipulate or block it.
• The Brand has fourteen (14) days from the recording of each sale to cancel it or modify its amount due to a return or cancellation, stating the reason. Once that period has expired, the commission is irreversible and subsequent returns do not give rise to a right to its refund.
• The campaign requires a minimum initial deposit of one hundred euros (100 €), from which the commissions are reserved as each sale is recorded. If the Brand activates auto top-up, it authorizes the configured amount to be charged to its wallet and, failing that, to the saved payment method. Without sufficient funds, sales remain pending funds and the campaign may be paused. Any surplus is returned to the wallet when the campaign closes.
• The commission includes Nickname's service fee (20 %); Nickname pays the Creator their share.
• This model does not set a cap per creator: spending is controlled through the deposit, auto top-up and the end date.
• The end date cuts off clicks, not sales: a sale with a click before the end date and an order within the window continues to be attributed and to accrue commission.
• Nickname may reject or reverse sales showing signs of fraud, including, among others, self-purchases, duplicate orders and misuse of the link.
• Nickname is not a party to the sale between the Brand and the buyer and is not liable for the store, deliveries, taxes or consumer claims. The Brand informs its buyers of the use of cookies and tracking technologies in accordance with the applicable regulations.
• The Brand sends Nickname order identifiers and amounts; under no circumstances shall it send the buyer's personal data in the clear.